VISION
To be the leading financial solutions provider sustainably developing individuals and businesses.
MISSION
To provide innovative and responsible solutions true to our values with the expertise of our multidisciplinary team of professionals and synergies of our financial services group.
VALUES
Customer-centric
Professional 
Team-oriented 
Accountable
Socially Responsible
Ethical
Innovative
Diversity, Equity and Inclusion
Stewardship
Having gained considerable expertise over a period of more than six decades, DFCC Bank expanded its footprint in the industry by venturing into commercial banking in 2015 with acknowledged leadership in project lending. In addition to its established credentials in development and commercial banking services, DFCC Bank has played a pioneering role in the growth of digitally-enabled products and services in the industry. The resultant widespread adoption of digital products and services has played a pivotal role in aiding the development of the digital economy in the country.
The Bank was established in 1955, based on the ideal of facilitating balanced regional and sectoral development, together with fostering the growth of marginalised industries, areas, and social segments. The Bank has consistently championed the growth of women entrepreneurs, whose role in the country’s economic development needs further encouragement. It should be noted that women account for about 34% of the labour force in Sri Lanka, just below the Asia-Pacific average of 37%, contributing nearly 29% to the national economy; one of the lowest in the region. Women also own about 25% of the SMEs in the country.
As the first development bank in Sri Lanka, and one of the oldest in the region, DFCC Bank has stamped its class, and earned plaudits as the lender of choice for entrepreneurs, industrialists and agriculturists, with particular emphasis on SMEs. This sector has been a prime driver in moving the economy forward, and generating employment on a large scale. This is especially significant as SMEs account for more than 75% of the total number of businesses, providing employment for around 45% of the population, and contributing close to 52% of the Gross Domestic Production (GDP) of Sri Lanka.
The Bank has also emerged as the preferred lender for “Green” development projects such as waste-to-energy, hydro, wind, and solar energy projects, due to its unrelenting focus and commitment to environmental sustainability, which is ranked among its strategic objectives.
REACH
DFCC Bank has an islandwide footprint spanning 139 branches, in addition to enabling its customers to access their accounts through over 5,500 ATMs across the country via the LankaPay ATM network, online banking, mobile banking and “DFCC MySpace”, the Bank’s self-banking solution, which provide further access for customers on the move. More details on the Bank’s branch network are provided on page 85.